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November 16, 2015

Rickard Hits NY Times’ “One Sided View of Arbitration and Class Action Lawsuits”

In a New York Times letter to the editor, ILR President Lisa A. Rickard writes that the paper’s recent three-part anti-arbitration report was “a one-sided view of arbitration and class-action lawsuits that parrots the plaintiffs’ lawyers’ talking points.”

“Arbitration provides consumers with a fairer, simpler, cheaper and faster way of resolving disputes, and one with greater potential benefits to individual consumers,” writes Rickard, noting that arbitration clauses “incentivize companies to settle disputes with their customers quickly in order to avoid litigating.”

She concluded, “Ironically, one of the American companies that includes mandatory arbitration clauses in its contracts with its Times Journeys customers is The New York Times.”

Read the full letter here.

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